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Has anyone else had an issue with their Apple smart keyboard on an iPad Pro 10.5? I updated to the latest iPadOS 13.3.1 and the keyboard no longer works. I just did a complete wipe of my iPad and it still does not work.
Are you referring to the 2017 model with the full-length magnet connector, or the latest one with the 3 pins on the back? There have been some posts here about problems that people have had, but no comment from Apple. One user stated Apple said they knew there was a problem and were replacing keyboards, but that cannot be verified.
2017 model with full length magnet that has the three connector dots along the edge. It doesn’t work immediately. If I do “command, tab” it lets me cycle apps and then the keyboard starts working. I found that trick on YouTube. This is frustrating though that I have to do that.
Then you need to contact Apple if you are looking for assistance. Use the Contact Support link at the top of the page.
iPad Pro 10.5 keyboard issues after upgrade
