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Smart mailboxes indicate there are unread message although all messages have been read

Hello,

I have two smart mailboxes displaying the unread message icon after the folder title. Using the unread filter option and checking by eye, I am unable to find any unread messages in these mailboxes. These mailboxes are telling me one mailbox has 1 unread message, the other 2 unread. This issue has only occurred in the last couple of months. I have deleted then reset-up the mailboxes but as soon as I populate them with the relevant emails the issue comes back as before. My iMac is up to date with version 10.15.3 of Catalina. I admit this is not a major problem but it is annoying none the the less!

iMac 21.5", macOS 10.15

Posted on Feb 24, 2020 6:56 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2020 7:36 AM

And the unread Smart Mailbox shows zero files in it when highlighted?


First, assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.


How to rebuild the Spotlight index on your Mac

If searching your Mac doesn’t return expected results, rebuilding the Spotlight index might help.


1. Choose Apple menu () > System Preferences, then click Spotlight.

2. Click the Privacy tab.

3. Drag the folder or disk that you want to index again to the list of locations that Spotlight is prevented from searching. Or click the Add (+) button and select the folder or disk to add.
To add an item to the Privacy tab, you must have ownership permissions for that item. To learn about permissions, choose Help from the Finder menu bar, then search for “permissions.”

4. From the same list of locations, select the folder or disk that you just added. Then click the Remove (–) button to remove it from the list.

5. Quit System Preferences. Spotlight will reindex the contents of the folder or disk.


Manually Rebuilding Spotlight via Terminal

If the aforementioned Spotlight control panel approach doesn’t spur a reindexation of the drive, you may need to initiate it manually through the command line. Open Terminal and use the following command string to do so:


sudo mdutil -E /

This basically asks for temporary super user status, which is why Terminal may ask you for your password (it may not if you’ve used a sudo command recently or are already logged in as a super user or root. The command asks the unix tool mdutil to reindex the spotlight database for everything on the computer, including external drives, mounted disk images, etc. To re-index only for a specific drive, use the /Volumes path. For example, for an external drive named “MiniMe,” the command would look like this:


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.

1 reply
Question marked as Top-ranking reply

Feb 24, 2020 7:36 AM in response to Lotty1

And the unread Smart Mailbox shows zero files in it when highlighted?


First, assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.


How to rebuild the Spotlight index on your Mac

If searching your Mac doesn’t return expected results, rebuilding the Spotlight index might help.


1. Choose Apple menu () > System Preferences, then click Spotlight.

2. Click the Privacy tab.

3. Drag the folder or disk that you want to index again to the list of locations that Spotlight is prevented from searching. Or click the Add (+) button and select the folder or disk to add.
To add an item to the Privacy tab, you must have ownership permissions for that item. To learn about permissions, choose Help from the Finder menu bar, then search for “permissions.”

4. From the same list of locations, select the folder or disk that you just added. Then click the Remove (–) button to remove it from the list.

5. Quit System Preferences. Spotlight will reindex the contents of the folder or disk.


Manually Rebuilding Spotlight via Terminal

If the aforementioned Spotlight control panel approach doesn’t spur a reindexation of the drive, you may need to initiate it manually through the command line. Open Terminal and use the following command string to do so:


sudo mdutil -E /

This basically asks for temporary super user status, which is why Terminal may ask you for your password (it may not if you’ve used a sudo command recently or are already logged in as a super user or root. The command asks the unix tool mdutil to reindex the spotlight database for everything on the computer, including external drives, mounted disk images, etc. To re-index only for a specific drive, use the /Volumes path. For example, for an external drive named “MiniMe,” the command would look like this:


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.

Smart mailboxes indicate there are unread message although all messages have been read

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