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Apple ID

I have passed on my old iPhone 4 to my niece. I have reset all settings on the phone, however I am still required to sign in to my Apple ID account. How do I create her own Apple ID and remove her phone from my Apple ID account?

Posted on Apr 1, 2020 4:09 PM

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Apr 1, 2020 4:22 PM in response to sydell80

To change the Apple ID on the phone, you'll need to sign into your account. Are you having problems signing into the account? If yes, you'll need to recover your password. To do so,


Use If you forgot your Apple ID password https://support.apple.com/en-us/HT201487


If you cannot recover the password or equivalently cannot answer the related security questions successfully, then see: 


Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

 

So, you will not be able to solve your problem unless there are extenuating circumstances. Still you can try to do so using the support options below. Be ready to provide any additional information to Apple you think may be pertinent e.g., the receipt for your purchase of the device with its serial number on it.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

Apr 1, 2020 4:20 PM in response to sydell80

Did you do the steps in this article?


Selling/Giving Away Device.    


If 13 years old or older.


Apple ID - create a new.      


Apple ID – Create         


If under 13 years old, you will need to set up Family Sharing to create an ID.


Family Sharing and Apple ID for your child.      


Family Sharing.         


Family Sharing - Set up.        


How to switch Apple IDs on your iPhone or iPad.      


What to do after you change your Apple ID or password - Apple Support.     

Apple ID

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