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I have several songs purchased on my iPhone that will not show up as purchased on my Mac or other iOS devices. I've verified the AppleID is the same on all and all logged into the same account for both iCloud and iTunes/Music. My Mac is authorized for this account as well.
I haven't found any KB articles addressing this - all seem to be the other way around (Mac sees but iOS device doesn't).
Any ideas?
MacBook Pro 16", macOS 10.15
Hi pgburger,
Thanks for reaching out in Apple Support Communities. I understand that you're not seeing content that you've purchased using your iPhone on your Mac or other devices. I know it's important to be able to access your purchases on all of your devices; I'm happy to help. It sounds like you've taken some great steps so far in verifying you're using the same Apple ID on all of your devices and that your Mac is authorized, I appreciate you including that information. Next, I'd suggest checking to see if these purchases have been hidden: Hide and unhide music, movies, TV shows, audiobooks, and books
If you're still unable to view these purchases in your purchase history or download the content on other devices, reach out to Apple for additional assistance: Get Support
Best Regards.
Hi pgburger,
Thanks for reaching out in Apple Support Communities. I understand that you're not seeing content that you've purchased using your iPhone on your Mac or other devices. I know it's important to be able to access your purchases on all of your devices; I'm happy to help. It sounds like you've taken some great steps so far in verifying you're using the same Apple ID on all of your devices and that your Mac is authorized, I appreciate you including that information. Next, I'd suggest checking to see if these purchases have been hidden: Hide and unhide music, movies, TV shows, audiobooks, and books
If you're still unable to view these purchases in your purchase history or download the content on other devices, reach out to Apple for additional assistance: Get Support
Best Regards.
That's it exactly - but it begs the question as to how they might have been 'hidden' in the first place as I know we haven't done that anywhere.
Regardless, they now are all visible so thank you very much!
Hi pgburger,
You're most welcome. Thanks for letting us know that you were able to find and use your purchases! Don't hesitate to reach out in Apple Support Communities again in the future.
Have a great weekend!
iTunes/Music purchases on iPhone won't show up anywhere else
