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Syn3tico Author

Level 1

4 points

Missing Film Purchased on Apple TV

I purchased Avengers: Endgame when it was released on Apple TV (around August/September time) and have watched it several times.

It is now no longer showing on my Purchases ( however all my other films are...). Any ideas as I cannot find it anywhere and unfortunately can not find an email confirmation. Very bizarre.

Apple TV 4K, tvOS 13

Posted on Apr 11, 2020 11:25 AM

Top-ranking reply

Vancouver22

Level 8

36,691 points

Posted on Apr 12, 2020 12:33 AM

Is it possible it has been hidden on your computer?

Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

if not, try looking for the title via the movies app and see if you can play it from there, to confirm it’s still in your Region’s iTunes store.
Make sure you’re signed in with the same Apple ID you used for the purchase and try signing out of your account then sign back in
otherwise try force closing the movies app https://support.apple.com/en-ca/guide/tv/atvbbcec4f4e/tvos

and restarting your Apple TV

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Missing Film Purchased on Apple TV

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