Videocalls crashing since last security update HighSierra 10.13.6 / 2020-002

Hi, exact same. This seems to be a big issue https://mrmacintosh.com/2020-002-update-causes-some-macs-to-freeze-when-using-video-conf-apps/

One thing mentioned is to disabled 'Hardware Acceleration' in the app settings, I have just done this so we will see. Definitely the security update as my mac was working fine before the update!

Effecting most video conferencing software! :(

• Zoom.us
• Slack
• Webex
• Teams
• Skype
• BlueJeans
• FaceTime
• Sublime Text
• Google Meet
• Google Hangouts
• Adobe Creative Cloud apps
• Illustrator & Animate
• VMWare Fusion
• Spotify Helper
• AnyDesk
• ScreenConnect
• Visual Studio Code

Howdy bvl1234,

Thanks for taking the time to reach out in Apple Support Communities. I understand the camera on your Mac freezes, when you certain applications.

Having the ability to stay in touch with your friends and family by camera is one of the many features in enjoying your Mac and I'd like to help.

Are you experiencing this behavior with FaceTime or Photo Booth? If not and this only occurs with the third party applications on your Mac, I suggest following the steps outlined in this helpful article: If an app freezes or quits unexpectedly This may help resolve the issue you're experiencing.

Please keep me posted on the results.

Take care.

I have the same problem on my MacBook Air 2015 with Mojave. How do you disable 'Hardware Acceleration' in BlueJeans?