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Photos not printing correctly. Images rotated and not filling paper.

Posted this before but still haven't had a solution.


When I go to print a photo from photos the image is rotated so it no longer fits to the paper. I've a new printer and the issue remains (seems to be isolated to photos).


Screenshots attached



iMac 27", macOS 10.15

Posted on Apr 17, 2020 12:34 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2020 4:20 PM

As a test launch Photos with the Option key held down and create a new, test library.  Import some of the same photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


If the problem persists in the test library log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


Next, if you do not have the iCloud Library enabled launch Photos with the Command+Option keys held down and repair the library. Test to see if the problem persists.


Be sure to have a current and full backup of your library before running these tests.


1 reply
Question marked as Top-ranking reply

Apr 17, 2020 4:20 PM in response to gethin_

As a test launch Photos with the Option key held down and create a new, test library.  Import some of the same photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


If the problem persists in the test library log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


Next, if you do not have the iCloud Library enabled launch Photos with the Command+Option keys held down and repair the library. Test to see if the problem persists.


Be sure to have a current and full backup of your library before running these tests.


Photos not printing correctly. Images rotated and not filling paper.

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