You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

External keyboard and mouse issue

I have an Apple keyboard (full size, USB) and a Logitech mouse I connect to my MacBook Pro. Every now and then, either the mouse or the keyboard will just stop working. I unplug for a while, and sometimes this works. Right now, the keyboard is not responding even though it's been unplugged for an hour or so. I prefer the functionality of the full keyboard, especially the more spread-out design (don't really like the laptop keyboard; too cramped-in) as well as the external mouse.


Any ideas on why this issue keeps happening?


Thanks,

CM

MacBook Pro 15", macOS 10.13

Posted on Apr 21, 2020 8:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2020 8:43 AM

cmason63 wrote:

I have an Apple keyboard (full size, USB) and a Logitech mouse I connect to my MacBook Pro. Every now and then, either the mouse or the keyboard will just stop working. I unplug for a while, and sometimes this works. Right now, the keyboard is not responding even though it's been unplugged for an hour or so. I prefer the functionality of the full keyboard, especially the more spread-out design (don't really like the laptop keyboard; too cramped-in) as well as the external mouse.

Any ideas on why this issue keeps happening?

Thanks,
CM




if your Apple wireless mouse, keyboard, or trackpad isn't working



If your Apple keyboard doesn't work - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Apr 21, 2020 8:43 AM in response to cmason63

cmason63 wrote:

I have an Apple keyboard (full size, USB) and a Logitech mouse I connect to my MacBook Pro. Every now and then, either the mouse or the keyboard will just stop working. I unplug for a while, and sometimes this works. Right now, the keyboard is not responding even though it's been unplugged for an hour or so. I prefer the functionality of the full keyboard, especially the more spread-out design (don't really like the laptop keyboard; too cramped-in) as well as the external mouse.

Any ideas on why this issue keeps happening?

Thanks,
CM




if your Apple wireless mouse, keyboard, or trackpad isn't working



If your Apple keyboard doesn't work - Apple Support


External keyboard and mouse issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.