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Thrilla214 Author

Level 1

6 points

Apple Music not working on my family sharing plan

Has anyone ran into an issue with their Apple Music not working on a family shared plan? I’ve contacted Apple on several occasions and no one could help me with this issue.

iPhone XS Max

Posted on Apr 25, 2020 12:03 PM

Top-ranking reply

javaliga

Level 10

119,819 points

Posted on Apr 25, 2020 3:45 PM

Did you follow all these steps:

Get an Apple Music family subscription - Apple Support

Note in step 5 that you also have to setup Family Sharing in addition to getting an Apple Music Family subscription:

Set up Family Sharing - Apple Support

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Apple Music not working on my family sharing plan

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