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My new iPhone 11 Is stuck

It is stuck on the white Apple logo with a black background. The last step I went through was to update the software to IOS 13.4.1, then it just went to the Apple logo. It didn’t work when I tried to restart it

iPhone 11

Posted on May 5, 2020 2:50 PM

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Question marked as Top-ranking reply

Posted on May 5, 2020 3:05 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

2 replies

My new iPhone 11 Is stuck

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