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The 2FA option is not appearing in the passwords and Security screen on my phone. My phone meets all the minimum requirements so why can't I turn 2Fa on?

The 2FA option is not appearing in the Passwords & Security screen on my phone. My phone meets all the minimum requirements so why can't I turn 2FA on?

iPhone 8

Posted on May 10, 2020 1:26 PM

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Question marked as Top-ranking reply

Posted on May 10, 2020 1:35 PM

Some accounts can't use 2 Factor Authentication. Contact Apple ID Support for further assistance. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport

1 reply
Question marked as Top-ranking reply

May 10, 2020 1:35 PM in response to Geldgrube

Some accounts can't use 2 Factor Authentication. Contact Apple ID Support for further assistance. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport

The 2FA option is not appearing in the passwords and Security screen on my phone. My phone meets all the minimum requirements so why can't I turn 2Fa on?

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