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In my settings on my iPhone 11, it doesn’t tell me anything about 2fa. Also on the website of apple ID, it tells me my account is not eligible for 2fa. How can I make sure I can use 2fa?
iPhone 11
At this time you won't be able to do so. Apparently Apple is exercising its discretion as noted below.
See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915 See this section especially Setup two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOS, iPadOS, or macOS. Learn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."
And, Use the “learn more” link above to see more about the Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075. From this link: "While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion."
At this time you won't be able to do so. Apparently Apple is exercising its discretion as noted below.
See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915 See this section especially Setup two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOS, iPadOS, or macOS. Learn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."
And, Use the “learn more” link above to see more about the Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075. From this link: "While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion."
If you want to try, you can contact Apple ID Support to see if they can/will change the account so you can use 2 Factor Authentication. Based on several posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
You are very welcome.But, it is not broken. "While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion." So there is no fix.
Allright thanks. Do you know if there is any way to fix it?
I cannot enable 2FA in my account. How can I make sure I can?
