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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I ordered a macbook air and 3 years apple care on May 7. Apple started by 3 years running on May 16.
Neither UPS nor apple can tell me where the macbook is or when I might expect to receive it.
I would like to call the whole thing off and get a refund, how do I go about it?
Contact Customer Support
Contact Customer Support
77Telecaster Said:
"Refund for macbook never received.: I ordered a macbook air and 3 years apple care on May 7. Apple started by 3 years running on May 16. Neither UPS nor apple can tell me where the macbook is or when I might expect to receive it. I would like to call the whole thing off and get a refund, how do I go about it?"
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Take this Up with Apple:
For financial assistance, you need to contact Apple Support. These are User-to-User forums. You are not speaking with Apple Here. We are just everyday Apple users like you.
So, here is the info on doing so...
Contact Apple Support:
A. Phone Support Info:
B. Chat Session Info:
Being that phone calls are taking a moment, perform a chat session with Apple Support.
Setting Up the Cat Session:
Note: Phone Calls are Currently a Wait:
Due to the Coronavirus Pandemic, phone calls are taking a lot longer than usual. So, take this up with Apple, despite how long it may take to get on the phone. With many out of work, and many home from school, phone calls will likely take a while to go through — so, just stay on the line. Ask the Apple Rep — they’ll see this and will run you through the fix. Chats are taking a bit longer too.
77Telecaster Said:
"Thank you. I knew this was a user to user forum. I figured users would be more likely to give me an answer informed by experience."
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You are welcome.
It is good that asked on here.
That's what we are here for - provide and accept support and feedback based on prior experiences.
Thank you. I knew this was a user to user forum.
I figured users would be more likely to give me an answer informed by experience.
Refund for macbook never received.
