You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Updating phone

Can’t update my new update on my phone it keeps saying the internet isn’t connected but I’m using the WiFi right now

iPhone 6, iOS 11

Posted on May 23, 2020 9:04 PM

Reply

Top-ranking reply

Level 10

91,051 points

Posted on May 24, 2020 5:38 AM

Restart the phone

then Settings, General, Reset, reset network settings

View in context

Similar questions