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messages did not transfer to my new I phone when i did a restore

My Iphone x died on me, I bought a new iphone and the old messages i had on my phone did not appear on my new Iphone after loading the back up from the cloud.


it turned out that saving my messaged on the icloud was on off, I can see that in the icloud i have 5.8 GB of memory kept for messages. How can i retrieve my old messages?

Posted on May 28, 2020 3:18 PM

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Posted on May 28, 2020 3:34 PM

As per the following - What does iCloud back up? - Apple Support.


"When you use Messages in iCloud or turn on iCloud Photos, your content is automatically stored in iCloud. That means they're not included in your iCloud Backup."

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messages did not transfer to my new I phone when i did a restore

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