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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello I recently got a new iPhone and I need to get all my old messages back that were on my old phone. My current phone is showing messages from 2 years ago. Is there any way to update my current messages. I have used the iCloud and it just keeps saying I need to plug my phone in. I also connected to Wifi. I have done that and nothing has happened. Is there any way I can fix this issue?
Hello,
Go to Settings > [your name] > iCloud > Messages. Is it on? If it was previously on, your messages should be in the iCloud and should eventually load.
Set up iCloud for Messages on all your devices - Apple Support
If iCloud messages was not on, the only way to get your messages back is to restore from a backup that contained them:
Locate backups of your iPhone, iPad, and iPod touch
Also see:
If your computer doesn't recognize your iPhone, iPad, or iPod
Good luck.
Hello,
Go to Settings > [your name] > iCloud > Messages. Is it on? If it was previously on, your messages should be in the iCloud and should eventually load.
Set up iCloud for Messages on all your devices - Apple Support
If iCloud messages was not on, the only way to get your messages back is to restore from a backup that contained them:
Locate backups of your iPhone, iPad, and iPod touch
Also see:
If your computer doesn't recognize your iPhone, iPad, or iPod
Good luck.
iCloud messages
