You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a new MacBook Pro recently. In the App Store, it told me that the app page, number and keynote can be update. but when I click update, it said I cannot update it because it was refunded or purchased with a different Apple ID.
I have just logged in one Apple ID since the MacBook Pro come to my hand. what id should I log in?
MacBook
This sounds like a used MacBook Pro. The previous owner has already registered those free apps to their Apple ID.
Delete them and download them with your Apple ID.
ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5; HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2
This sounds like a used MacBook Pro. The previous owner has already registered those free apps to their Apple ID.
Delete them and download them with your Apple ID.
ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5; HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2
but i brought it from apple store, macbook 2020 with the new touch bar design( which the esc button become a real button again), isnt it a new product?
anyway, uninstall and install again is working now, thank you :)
cannot update apps in App Store. I don't have another Apple ID
