You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

app store unable to update apps

When I try to update an app, it says "Pages cannot be updated because it was refunded or purchased with a different Apple ID." The problem is that this Mac is mine, and also the account that I'm using. The Mac I'm using is the M1 MacBook Air. The apps I'm trying to update are Keynote, Numbers, and Pages.


Posted on Dec 13, 2020 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2020 5:29 PM

Click here and follow the instructions. If you can't accept them into your Apple ID and didn't customize your order with paid preloaded applications, delete and redownload them.


(188109)

1 reply

app store unable to update apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.