I have an MFC-9340CDW Brother printer. My. scanner no longer works with my Mac. What can I do?

Hello niveek,

Thanks for using the Apple Support Communities. I understand that you are having issues with the scanner on your Brother printer/scanner. You may find the information and troubleshooting steps outlined in the following article helpful:

Solve scanning problems on Mac - Apple Support

If it continues to have issues, here are a couple things that might help others troubleshoot your issue:

• What specifically happens when you try using the scanner?
• Are you able to launch the printer software on your Mac?
• Does your printer still work with other devices?

Best Regards.

The Brother MFC-9340CDW is an Apple AirPrint-enabled device.

Open  (Apple menu) > System Preferences... > Printers & Scanners.

Select that printer under "Printers". Adjacent to "Kind" you should see Brother MFC-9340CDW-AirPrint. If that's not what it says then remove the existing device, and add it again. You may want to reset the printing system which will remove all entries from Printers & Scanners.

Then, refer to Add a printer on Mac. When adding the printer again, you must specifically choose AirPrint.

About AirPrint - Apple Support

Do not install any drivers. No drivers are necessary. Apple recommends that you do not install any drivers or other software from the device manufacturers.

To scan documents using your Brother MFC-9340CDW, refer to Scan images or documents. Once again you do not require any manufacturer-provided software.