You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't restart my iphone 5Se, connected to a pc with itunes and no change. What can I do now?

Posted on Jun 6, 2020 5:47 PM

Top-ranking reply

shourya2110

Level 1

129 points

Posted on Jun 6, 2020 6:43 PM

Connect your phone to pc then Press and hold the Sleep/Wake button and the Volume Down button until the screen turns off. Continue holding the Sleep/Wake button + Volume Down button, even after you see the Apple logo appear. Then

Release the Sleep/Wake + Volume Down button once you see the Connect to iTunes message appear on the iPhone.

Launch iTunes and you should see a message stating that There is a problem with the iPhone that requires it to be updated or restored.

View in context

I can't restart my iphone 5Se, connected to a pc with itunes and no change. What can I do now?

Similar questions