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I can't restart my iphone 5Se, connected to a pc with itunes and no change. What can I do now?

I can't restart my iphone 5Se, connected to a pc with itunes and no change. What can I do now?

Posted on Jun 6, 2020 5:47 PM

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Question marked as Top-ranking reply

Posted on Jun 6, 2020 6:43 PM

Connect your phone to pc then Press and hold the Sleep/Wake button and the Volume Down button until the screen turns off. Continue holding the Sleep/Wake button + Volume Down button, even after you see the Apple logo appear. Then

Release the Sleep/Wake + Volume Down button once you see the Connect to iTunes message appear on the iPhone.

Launch iTunes and you should see a message stating that There is a problem with the iPhone that requires it to be updated or restored.

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Question marked as Top-ranking reply

Jun 6, 2020 6:43 PM in response to cabbottcookie

Connect your phone to pc then Press and hold the Sleep/Wake button and the Volume Down button until the screen turns off. Continue holding the Sleep/Wake button + Volume Down button, even after you see the Apple logo appear. Then

Release the Sleep/Wake + Volume Down button once you see the Connect to iTunes message appear on the iPhone.

Launch iTunes and you should see a message stating that There is a problem with the iPhone that requires it to be updated or restored.

I can't restart my iphone 5Se, connected to a pc with itunes and no change. What can I do now?

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