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Why isnt Macintosh HD showing up in disk utility?

My mom recently upgraded to the 2020 macbook pro 13", and gave her old 2014 retina model to me. When I went to wipe it, Macintosh HD doesn't show up in disk utility. The computer still functions normally and I am still able to logon and everything. Is there a solution? talked to apple support and they told me to take it to a technician near me just to squeeze more money out of me. The mac is running High Sierra.

Posted on Jun 25, 2020 8:11 PM

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Posted on Jun 25, 2020 8:19 PM

In Disk Utility\s View menu, is Show all Devices checked?


Are you doing this from Recovery? CMD+r keys on startup?


Did Macintosh HD get renamed?

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Why isnt Macintosh HD showing up in disk utility?

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