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Want to refund


Hello, I’m from mongolia. I purchased ur application 3 days ago and deleted ur app after 3 minutes later that day. But ur company debited 19,99$ with my card. I didn’t use ur app but why did u bring my money????????????? I want to bring my 20$ right now. I did not use ur app. why did u guys not tell me about subscription?????????? Please, give me my money

iPhone 11 Pro, iOS 13

Posted on Jul 17, 2020 1:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2020 4:30 AM

Check out this article to See or cancel your subscriptions and be sure the subscription is cancelled. 

 

Once you have ensured the subscription is cancelled, you can reach out to Apple directly by following the steps in this article to Request a refund for an App Store or iTunes Store purchase.  

  

Have a great day!  

2 replies
Question marked as Top-ranking reply

Jul 17, 2020 4:30 AM in response to temuulen256

Check out this article to See or cancel your subscriptions and be sure the subscription is cancelled. 

 

Once you have ensured the subscription is cancelled, you can reach out to Apple directly by following the steps in this article to Request a refund for an App Store or iTunes Store purchase.  

  

Have a great day!  

Jul 19, 2020 9:59 AM in response to temuulen256

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Want to refund

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