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i cant access my current apple id on my iphone so i made a new one how do i get the old one off my phone

I cant access my old apple ID. dont remmeber it or ave access to my email. I created a new one how do i get the old one off my iphone and new one on it?

iPhone XR

Posted on Jul 21, 2020 7:10 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2020 4:18 AM

Use What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201351 and then


Use Set up your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT202033

2 replies

Jul 22, 2020 11:56 AM in response to lisawalter2020

If the above doesn't work, If you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



i cant access my current apple id on my iphone so i made a new one how do i get the old one off my phone

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