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Screen time password reset

Hi

I’m trying to reset the screen time passsword on my old iphone se as I Have forgotten it and need it to erase the phone before trade in. I have gone through the usual procedure of changing it using my apple ID and passcode but when trying to erase the phone, it will not accept the new password.


Any ideas?

iPhone SE

Posted on Aug 13, 2020 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2020 11:33 AM

IOS 13.4 or above


Screen Time passcode reset


If necessary, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      

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