You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone does not ring

How to turn off do not disturb, silence, While Iphone is locked

iPhone 6

Posted on Aug 22, 2020 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2020 11:16 AM

That setting is only in effect when Do Not Disturb is turned on; if Do Not Disturb is off, it doesn't matter whether that setting is on or whether Always is selected.


Some other things to check:


The ring/silent switch on the left side of the phone. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Settings > Phone > Silence Unknown Callers: Detect and block spam phone calls - Apple Support



3 replies
Question marked as Top-ranking reply

Aug 22, 2020 11:16 AM in response to Bfetter

That setting is only in effect when Do Not Disturb is turned on; if Do Not Disturb is off, it doesn't matter whether that setting is on or whether Always is selected.


Some other things to check:


The ring/silent switch on the left side of the phone. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Settings > Phone > Silence Unknown Callers: Detect and block spam phone calls - Apple Support



iPhone does not ring

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.