You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

šŸ’” Did you know?

āŗ If you can't accept iCloud Terms and Conditions... Learn more >

āŗ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no oneā€™s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: valeriya152
valeriya152 Author
User level: Level 1
8 points

FaceTime and iMessage

Hello

on my phone 11 pro not work functions FaceTime and iMessage with my number

itā€™s work just with Apple ID

can you help me Fix it please

with my old phone 8+ it was worked without Problem

iPhone 11 Pro, iOS 13

Posted on Aug 30, 2020 5:44 AM

Reply
Question marked as Top-ranking reply
User profile for user: mattia245
mattia245
User level: Level 4
996 points

Posted on Aug 30, 2020 5:56 AM

Hi,


When you try to activate iMessage or FaceTime, do you see one of these messages?

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection
  • Unable to contact the iMessage server. Try again.


Have you just contacted your carrier to verify if you can send messages?


---> https://support.apple.com/en-gb/HT201422




View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: mattia245
mattia245
User level: Level 4
996 points

Aug 30, 2020 5:56 AM in response to valeriya152

Hi,


When you try to activate iMessage or FaceTime, do you see one of these messages?

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection
  • Unable to contact the iMessage server. Try again.


Have you just contacted your carrier to verify if you can send messages?


---> https://support.apple.com/en-gb/HT201422




Reply

FaceTime and iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up