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FaceTime and iMessage

My iPhone will not do iMessages or FaceTime through my phone number only my Apple ID is there a reason and how do I fix it. I’ve tried everything even a hard reset and network reset and still no luck.

iPhone XR, iOS 14

Posted on Feb 27, 2021 7:23 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2021 7:25 AM

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have an SMS plan enabled at least for One SMS


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


2 replies
Question marked as Top-ranking reply

Feb 27, 2021 7:25 AM in response to Ldarr103

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have an SMS plan enabled at least for One SMS


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


FaceTime and iMessage

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