You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Main camera is not working

Pls help me how to repair my iphone7+ i drop it yesterday on the floor. There is no cracked on screen but the main camera is not working . The front cam is good. And when i use the main camera in other app its working but its already zoom . Pls help me


[Re-Titled by Moderator]

Posted on Sep 16, 2020 7:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2020 7:18 PM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Download the latest iOS software update, go to Settings > General > Software Update.

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, take your phone to an Apple Store or Apple Authorized Service provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

1 reply
Question marked as Top-ranking reply

Sep 16, 2020 7:18 PM in response to Turnilyo_

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Download the latest iOS software update, go to Settings > General > Software Update.

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, take your phone to an Apple Store or Apple Authorized Service provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

Main camera is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.