You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

soccercc19 Author

Level 1

5 points

my phone won't turn off or let me go into any apps, how do I fix that?

my phone won't let me into any apps or power off

iPhone XR, iOS 14

Posted on Oct 10, 2020 9:05 PM

Top-ranking reply

Axel Foley

Level 10

150,126 points

Posted on Oct 10, 2020 9:24 PM

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

View in context

my phone won't turn off or let me go into any apps, how do I fix that?

Similar questions