You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I use the screenshot app, the image that's generated is very dark, as compared with the original display. What can I do to fix this?
For instance, my screen appears white as I enter this post. However, a screen grab of the post is very grey. This makes the app pretty much unusable for me.
Mac mini 2018 or later
Hi there,
I have resolved the problem. It was due to a brightness slider I had installed on my toolbar. It seems brightness must be set at 100% for the Mac OS provided Screenshot application to work correctly.
Thanks very much to Apple Support for helping me out (I had contacted them shortly after submitting my post).
:)
Hi there,
I have resolved the problem. It was due to a brightness slider I had installed on my toolbar. It seems brightness must be set at 100% for the Mac OS provided Screenshot application to work correctly.
Thanks very much to Apple Support for helping me out (I had contacted them shortly after submitting my post).
:)
Hey there new_mac_amateur,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues using a screenshot app. We're happy to provide some assistance.
To clarify, is this a third-party app? If so, we recommend contacting the app developer:
How to contact an app developer
To take a screenshot on your Mac, take a look here:
We hope this helps.
Have a great day!
What is the display you are using and what is the setting in System Preferences->Displays->Color?
Screenshot comes out dark on mac mini
