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Level 1

4 points

How to successfully transfer videos from mac to external hard drive so the play

i transffered my photos to an external hard drive but none of my videos worked - they come up as pictures and show no option to be played

MacBook Pro 16″, macOS 10.15

Posted on Nov 4, 2020 6:06 PM

Top-ranking reply

Level 10

196,923 points

Posted on Nov 5, 2020 6:29 AM

Do not use drag and drop to save videos somewhere.

Use "File > export > Export unmodified Original".

Not all video formats are supported on macOS 10.15, even if the videos used to play on earlier versions of MacOS X, see:

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