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Family sharing only has 5 members (including me), cannot add antoher one

Family sharing only has 5 members (including me) but I`m not able to add a sixth member.

So It's lik this:


  • me
  • family member #1
  • family member #2
  • family member #3
  • family member #4


I deleted and removed and "old" child account as we used it as a generich Apple ID. I replaced it by two separate accounts for each of my two kids. Now I`m trying to add another member but I receive a message that I can't add more than 5 members (Mac).


On my iPhone it says that up to six people form my household can be in a family, ofcourse this is the total, me included, but still I can only have 5.

iPhone 12 Pro, 14

Posted on Nov 8, 2020 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2020 11:41 AM

The deleted account is gone? Have you signed out of Settings/Your Name/iCloud, restarted, and signed back in to see if that helped?


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

3 replies
Question marked as Top-ranking reply

Nov 8, 2020 11:41 AM in response to xirixiz

The deleted account is gone? Have you signed out of Settings/Your Name/iCloud, restarted, and signed back in to see if that helped?


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Family sharing only has 5 members (including me), cannot add antoher one

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