You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I connect from my MacBook Pro with Big Sur to a second MacBook Pro with High Sierra the Big Sur MacBook freezes and restarts.
This is most annoying as i cannot copy files through the Network.
I seriously regret installing Big Sur as this is the third issue in 2 days
Hello there dot.net,
We're happy to help with this issue you're having with the MacBook Pro freezing and restarting. We suggest attempting the file transfer wirelessly if possible. Follow the steps here to do so:
Transfer your data to your new MacBook Pro
We hope this helps you. Let us know if you have any questions.
Have a great day!
I am connecting wirelessly from one MacBook with Big Sur to a second MacBook with High Sierra. I use afp://10.0.0.11 - once the connection is established and the shared folders are displayed Big Sur shuts down and restarts. I have also tried using a network cable and the same issue exists.
Basically happens connecting to any computer on my Network - same issue connecting to my iMac and Windows laptop.
Below is the Crash Report
Hi dot.net,
Thanks for that information. Get the steps to handle the MacBook crash here:
If your Mac restarted because of a problem
Let us know the outcome, and we can go from there if needed.
Cheers!
This problem only started after the installation of BigSur - I use the connection daily and no further software has been installed. The last thing I want to do is reinstall the OS.
I have no peripheral devices connected.
Besides the Crash Report there are no further errors.
Software Update to Big Sur 11.1 has solved the problem (after spending many hours with Apple support)
Hello dot.net,
We definitely understand. Going forward, we suggest getting in touch with Apple Support for further assistance. They can be reached here:
Take care and be safe.
Contacted support and moved to higher levels of technical support and as yet the problem has not been solved
Big Sur Intranet causing the MacBook to freeze and restart
