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EarPods not working when plugged one way

As you know, you can plug lightning accessories one way or the other. My EarPods only work when I plug them in my iPhone one way, but not the other. However, I have tried the same EarPods in two other Apple devices and I didn’t experience that issue. I also have other headphones which work fine with my phone.


Does anyone know what the issue could be?


I already cleaned the lightning port on my phone.

Posted on Dec 10, 2020 1:56 PM

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Question marked as Top-ranking reply

Posted on Dec 14, 2020 7:38 PM

Hey there MonsieurLeblanc,


We understand you're experiencing an issue with your EarPods not working in one configuration with your iPhone, and we'd like to share a resource that can help.


Check it out here: If your headphones don't work with your iPhone, iPad, or iPod touch


Cheers!

3 replies

EarPods not working when plugged one way

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