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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, everyone, I hope you are doing well.
I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.
I have tried it for the early morning to the late night and it hasn't improved.
I am sure that the problem is not the Internet since I could update my iPhone and iPad.
I appreciate your help in advance.
Mariamim Said:
"I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.[...]"
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Two Thoughts:
Create a temporary Administrator User, and see if you can perform the update that way. If that does not work...
Try this in Safe Mode [boot holding down: command + R]. In Safe Mode, log in items do not run, and damaged system files(caches) may be fixed.
Mariamim Said:
"I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.[...]"
-------
Two Thoughts:
Create a temporary Administrator User, and see if you can perform the update that way. If that does not work...
Try this in Safe Mode [boot holding down: command + R]. In Safe Mode, log in items do not run, and damaged system files(caches) may be fixed.
Do you have 36 GB of free space on your drive?
Don't use FireFox or WaterFox for this link. it'll mess it up...
https://apps.apple.com/us/app/macos-big-sur/id1526878132?ls=1&mt=12
Yes, I do. There is much more than 3gig space on my MacBook.
Thanks a lot. I tried both methods.
The first one wasn't helpful but the safe mode solved the issue.
Thanks for your help.
unfortunately the methods you suggested to me, didn't solve the issue.
Thanks a lot for your time and response.
Mariamim Said:
"Issue with Updating macOS Big Sur 11.1: Thanks a lot. [...]the Safe Mode Solved the issue”
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You are welcome. Excellent job troubleshooting!
Great to hear.:)
Issue with updating macOS big Sur 11.1
