Forgot all
My sister forgot password apple id and the only verification is by phone number. But the number was already gone so not active. How can i activated again that phone?
iPhone 5s
User profile for user:
MichelleT18
User level:
Community Specialist
Hello yoanitaw88,
It sounds like your sister is having trouble getting into their Apple ID to activate the phone.
Here are some resources that might help:
- If this is a verification code see: Get a verification code and sign in with two-factor authentication.
- For forgotten passwords, check out: If you forgot the passcode on your iPhone, or your iPhone is disabled.
- Also see, How to use account recovery when you can’t reset your Apple ID password.
Hope this information helps.
Have a good day.