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Lisasandra Author

Level 1

4 points

Apple support

I broke my iPhone 8 and tried to restore my iCloud on another phone but guessed it too many times and locked the account. I now know the password to the account but when I try to unlock it, it’s asking for my old phones password which was only 4 numbers but it’s only giving me a choice of writing in 6 letters. What should I do??

iPhone 8 Plus, iOS 14

Posted on Jan 4, 2021 12:17 PM

Top-ranking reply

zinacef

Level 10

88,467 points

Posted on Jan 4, 2021 5:36 PM

See - If your Apple ID is locked or disabled - Apple Support.

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