Help w IPad 4

When stating that the AppleID is not active, are you suggesting that the email address to which the AppleId relates is no longer accessible - or, instead, that you have deliberately closed the AppleID account with Apple?

An AppleID account does not disappear. It does not close if left dormant. An unused account remains accessible unless formally closed. As such, an old AppleID account should remain recoverable; if the account was correctly configured with one or more recovery email addresses and/or trusted phone numbers, you don’t need access to the mailbox to which the AppleID username relates.

In addition to engaging with Apple - requiring the original sales invoice that bears an imprint of the device serial number - self recovery remains possible. The following information should cover the majority of issues:

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

That is the least of your iPad problems.

Upgrading/updating that iPad any farther will never, ever be possible.

Your over 8-year old, iPad 4th gen model is too old, now.

Apple ended support for 8-10 year old iPads, at least, over 3 years, ago.

The internal hardware in that iPad is too old, too underpowred and completely incompatible with all later versions of iOS/iPadOS.

Virtually, all third party iOS app developers ended/stopped/abandoned supporting these old iPads over two years, ago.

There are virtually, NO MORE older iOS 9 or 10 compatible apps available from the Apple iOS App Store, any longer.

There are NO MORE popular, useful apps or games for these old iPads, any longer!

Especially games as game makers push for upgrade compatibility for best interactive user and cross device gameplay.

AND, that over 4-year old default iOS Safari Web browser is too old, not secure and not safe to use to access the Internet, any longer.

There are virtually NO MORE third party Web browsers left for 8-10 year old iPads!

Available and more popular third party Web browser choices are pretty much GONE, now.

If you must use these old iPad models, here is what is left for still updated Web browsers.

Pickins’ are slim, now!

ALook Web browser

Dolphin Web browser

Maxthon Web browser

TOR private browser

TOR + VPN private browser

Turbo VPN private browser

Simply put, your 4th gen iPad is too old and obsolete now.

Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially going into 2021!

There is one last thing you can try/attempt, if you need an older version of an app.

If you own much newer iOS device that can run either iOS 12 and.or iOS/iPadOS 13 and later, you can install the most recent app/s onto that more recent iOS device.

Then go back to your older iPad, open the iOS App Store, go to the Purchases section of the store app, search for the app/s you wish to try and download to that older iPad and see if an older version of the app is allowed to be downloaded/installed to that older iPad.

These newer iOS/iPadOS devices must use your same Apple ID user account and password.

Failing all of that OR IF NO joy, then there is nothing more to be done.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much, MUCH “newer” and less expensive, used iPad model capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.

Sorry & Best of Luck to You!

Supply Apple with the iPad's original purchase receipt.

(189727)