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Sbrooke84 Author

Level 1

4 points

Replacement IPhone 12

My iPhone 12 which I have owned 1 month has a hardware problem I believe. My question is if phone needs replaced will Genius Bar give me a replacement at appointment?

iPhone 12, iOS 14

Posted on Jan 10, 2021 6:01 PM

Top-ranking reply

Sean_W.

Level 6

8,236 points

Posted on Jan 10, 2021 6:19 PM

Here is a resource that may help. Apple will evaluate the device to determine if service is needed.

Genius Bar Reservation and Apple Support Options - Apple

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Replacement IPhone 12

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