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New disk

I have got an older Macbook from a friend. To make sure nothing is left, I erased the disk (which I should probably not have done), then tried to reinstall. It now asks for the Apple ID that it was associated with, which cannot be retrieved. I am sure the computer is not stolen. Is there any way to detach it from that ID, or is there no hope?

MacBook

Posted on Jan 22, 2021 7:32 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2021 7:51 PM

You are wise to perform a clean install to make sure the file system & OS are clean & fresh and free of any issues. It also ensures that the Mac doesn't have a firmware lock.


Here is what the previous owner should have done before selling the laptop:

https://support.apple.com/en-us/HT201065


What is the exact model of this Mac and what version of macOS is installed? To get the exact model of the Mac enter your serial number here or here.


If you have a 2010+ Mac which had macOS 10.12.6+ installed at some point in the past, then you should be able to boot into Internet Recovery Mode using Command + Option + R which in theory should boot to the latest supported online macOS installer (sometimes it will only boot to the OS which originally shipped with the Mac from the factory). Using local Recovery Mode (Command + R) will boot the installer from the hard drive which will be tied to the previous owner and will not work for you.


If you have access to another Mac, then you can create a bootable macOS USB installer.


Make sure to erase the whole physical drive. With later versions of macOS Disk Utility hides the physical drive from view. Within Disk Utility you need to click on "View" and select "Show All Devices" so that the physical drive appears on the left pane if Disk Utility as shown in this Apple article:

https://support.apple.com/guide/disk-utility/erase-and-reformat-a-storage-device-dskutl14079/mac


If you are booting a macOS installer for 10.6 to 10.10, then here is how you properly prepare the drive (partition & format):

https://www.owcdigital.com/assets/support/support-formatting-and-migration/Mac_Formatting_6-10.pdf


For really old Macs you may need an OSX 10.6 Snow Leopard DVD if the Mac shipped with installer DVDs from the factory. If you provide us the exact model we can provide more details if the other options don't work out.


2 replies
Question marked as Top-ranking reply

Jan 22, 2021 7:51 PM in response to monse53

You are wise to perform a clean install to make sure the file system & OS are clean & fresh and free of any issues. It also ensures that the Mac doesn't have a firmware lock.


Here is what the previous owner should have done before selling the laptop:

https://support.apple.com/en-us/HT201065


What is the exact model of this Mac and what version of macOS is installed? To get the exact model of the Mac enter your serial number here or here.


If you have a 2010+ Mac which had macOS 10.12.6+ installed at some point in the past, then you should be able to boot into Internet Recovery Mode using Command + Option + R which in theory should boot to the latest supported online macOS installer (sometimes it will only boot to the OS which originally shipped with the Mac from the factory). Using local Recovery Mode (Command + R) will boot the installer from the hard drive which will be tied to the previous owner and will not work for you.


If you have access to another Mac, then you can create a bootable macOS USB installer.


Make sure to erase the whole physical drive. With later versions of macOS Disk Utility hides the physical drive from view. Within Disk Utility you need to click on "View" and select "Show All Devices" so that the physical drive appears on the left pane if Disk Utility as shown in this Apple article:

https://support.apple.com/guide/disk-utility/erase-and-reformat-a-storage-device-dskutl14079/mac


If you are booting a macOS installer for 10.6 to 10.10, then here is how you properly prepare the drive (partition & format):

https://www.owcdigital.com/assets/support/support-formatting-and-migration/Mac_Formatting_6-10.pdf


For really old Macs you may need an OSX 10.6 Snow Leopard DVD if the Mac shipped with installer DVDs from the factory. If you provide us the exact model we can provide more details if the other options don't work out.


Jan 22, 2021 7:42 AM in response to monse53

Im not certain what type of firmware to use but if you got something you can download it into, i believe i think it will budge. Search MacBook repairs on youtube and maybe search for one including him factory resetting it with it iCloud locked, it might be helpful in showing what he uses and does; or just bring it to a apple store or computer repair shop and do it there. 👍

New disk

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