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not letting me delete card

i’m trying to download things and it won’t let me without a verification and to see my payment method. i put it in my password and it says failed as if i’m trying to buy something and it was declined. i tried deleting my card off my phone and my ipad but both say there is a subscription active on the device. i checked, there isn’t.

iPhone 11, iOS 14

Posted on Jan 25, 2021 11:52 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 11:55 AM

If you have any subscriptions, have an unpaid balance or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you don't want to have a payment method attached to your Apple ID.


Check the subscription using the steps found here: See or cancel your subscriptions

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not letting me delete card

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