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iPhone 12pro silent mode doesn’t work.

My iPhone 12pro silent mode doesn’t work when it’s in silent mode.

when I had 1st this issue went to Apple store they didn’t find any issues as they said but they replaced the phone.

I got new phone and this phone after few days it started ringing sometimes when it’s on silent mode.

any one please help if you have any solutions.

Thanks

iPhone 12 Pro, iOS 14

Posted on Jan 28, 2021 11:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 4:49 AM

Hello,

By "silent mode" you are referring to the Ring/Silent button, correct? If so:

1) If you have a case on the phone, remove it and test again

2) Try flipping the button back and forth. Is it loose?

3) I'm assuming that a restart on the phone has no effect, correct?

See this for reference:

Use the side, Home, and other buttons on your iPhone - Apple Support

Good luck.

9 replies
Question marked as Top-ranking reply

Jan 29, 2021 4:49 AM in response to jewelfromkogarah

Hello,

By "silent mode" you are referring to the Ring/Silent button, correct? If so:

1) If you have a case on the phone, remove it and test again

2) Try flipping the button back and forth. Is it loose?

3) I'm assuming that a restart on the phone has no effect, correct?

See this for reference:

Use the side, Home, and other buttons on your iPhone - Apple Support

Good luck.

iPhone 12pro silent mode doesn’t work.

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