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Icloud is installed on 2 iPads and an iPhone and I save my “note” files and photos on it and etc. using apple’s pre installed apps. Problem: I can not directly open any files stored on icloud for editing or manipulation....(all devices have >12 iOS, 46 GB of icloud storage, no “files” app installed)....I have not been successful down load Apple’s Files app from the Apples apps store.........any thoughts?
iPad Air, iOS 12
Hello geologyjohn,
It sounds like you are having some trouble with iCloud and can't find the Files app.
Here are some resources that might help:
Review Set up iCloud on your iPhone, iPad, or iPod touch
If you are still having issues locating the Files app, use the search feature to locate it, Use Search on your iPhone, iPad, or iPod touch
Also check out these YouTube videos on this topic from Apple Support:
Hope this information helps.
Have a good day.
Hello geologyjohn,
It sounds like you are having some trouble with iCloud and can't find the Files app.
Here are some resources that might help:
Review Set up iCloud on your iPhone, iPad, or iPod touch
If you are still having issues locating the Files app, use the search feature to locate it, Use Search on your iPhone, iPad, or iPod touch
Also check out these YouTube videos on this topic from Apple Support:
Hope this information helps.
Have a good day.
geologyjohn,
Thank you for this additional information. Is it the case that you do not want to access files such as your Notes from the Notes app, but from iCloud.com on your iPhone and iPads? If so, take a look at Which iCloud.com features are available in the browser on your device. When accessing iCloud.com, different devices have access to different features. Note:
If you are still unable to see the limited features available on your devices, you may want to Contact Apple Support.
Have a great week.
Unable to access WEB-BASED icloud files on my two ipads and iphone....no problem access the flees on my pc.... (icloud DRIVE is no problem).
Attempting to solve that issue I : 1/ went to iCloud.com 2/provided my id and pswd 3/ the resulting screen shows only my iphone location on a grid .....nothing more. How do I access/manipulate my web-base icloud files such as Notes, contacts, and etc. Now then, in my ios devices, under Icloud settings/my name===icloud correctly shows my 3.9 GB used & 50 GB total storage and categories ie photos, bkup's, Docs. etc. free space and used space correctly....................how do I solve this issue.
I am unable to access WEB-BASED icloud files on my two ipads and iphone....no problem accessing the files on my pc.... (icloud DRIVE is no problem).
Attempting to solve that issue I : 1/ went to iCloud.com 2/provided my id and pswd 3/ the resulting screen shows only my iphone location on a grid .....nothing more. How do I access/manipulate my web-base icloud files such as Notes, contacts, and etc. Now then, in my ios devices, under Icloud settings/my name===icloud correctly shows my 3.9 GB used & 50 GB total storage and categories ie photos, bkup's, Docs. etc. free space and used storage space are correctly....................how do I access, via the web , my icloud files and NOT my icloud Drive files.
Can no access icloud files (iOS >12 & no “files” app
