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Level 1

8 points

ipod classic - A red cross within a red circle appears on screen and below it: "www.apple.com/support/ipod" appears

Tried resetting - does not work. Any help will be appreciated. Thanks.

Posted on Feb 4, 2021 8:56 AM

Top-ranking reply

Level 10

274,564 points

Posted on Feb 4, 2021 9:03 AM

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy). You might consider an SD conversion kit to replace the failed drive.

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