You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iphone 6s is badly damaged--cannot read or use screen, but it rings when called. How can I retrieve pics off phone that were never backed up to the cloud?
If you ever synced your phone to iTunes on your computer you can try to connect it and back it up to your computer. But this will only work if you had previously established a trust relationship to your computer by syncing it at least once. If you connect it and it doesn’t appear in iTunes (or Filer if you have a Mac with Catalina or Big Sur) then that option is not available.
The only other option: are you sure you didn’t do ANY of these ways of preserving photos?
If the answer is no to all of the above your photos are gone forever.
If you ever synced your phone to iTunes on your computer you can try to connect it and back it up to your computer. But this will only work if you had previously established a trust relationship to your computer by syncing it at least once. If you connect it and it doesn’t appear in iTunes (or Filer if you have a Mac with Catalina or Big Sur) then that option is not available.
The only other option: are you sure you didn’t do ANY of these ways of preserving photos?
If the answer is no to all of the above your photos are gone forever.
Thank you Lawrence. There is a shop where they said they could repair the phone, but due to the damage, the camera may not work. Since we have replaced the 6 with a X, we may be able to transfer the photos after the repair. He wants $120. We will have to decide whether to spend the money or not. I just wanted to see if there was any other option. Thank you!
You can only transfer the photos after the repair if the phone is not already disabled from too many passcode attempts. So you are taking a chance, but if the phone still rings then it probably is not disabled.
My iphone 6s is badly damaged--cannot read or use screen, but it rings when called. How can I retrieve pics off phone that were never backed up to the cloud?
