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cfrwill Author

Level 1

4 points

No message notification

No notification of message from one contact

iPhone SE, iOS 14

Posted on Feb 5, 2021 7:39 AM

Top-ranking reply

Joseph_S.

Community Specialist

Posted on Feb 8, 2021 9:02 AM

Hi cfrwill,

It sounds like you are unable to receive notifications from a one of the contacts on your iPhone. We can help with this.

To start, we'd recommend checking to make sure the conversation with this contact is not muted. If you see a crescent moon icon to the left of the conversation thread, you will want to swipe left then tap the bell icon to enable notifications. You can find out more information about this here: Change message notifications on iPhone

If you continue to experience issues, make sure the contact isn't blocked in Settings > Messages, then under SMS/MMS tap Blocked. You can find out more information about blocked contacts here: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch

We hope this helps.

Take care!

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