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Level 1

4 points

i just got new iphone 11 but during call the screen turns black and remains black for 2,3 min

i just got new iphone 11 but during call the screen turns black and remains black for 2,3 minutes. Anyone faced same issue before?

iPhone 11, iOS 14

Posted on Feb 14, 2021 10:57 AM

Top-ranking reply

Level 10

103,906 points

Posted on Feb 15, 2021 5:47 AM

Hello,

Hmm, that is normal during a call, but it should come back on when you lower it. See this:

If no help, have it checked:

Good luck.

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