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Deateryup Author

Level 1

4 points

Reset

I have a 7 plus and I need to know how to completely remove a previous owners info. The factory reset in settings has already been done but the info is still there

Posted on Mar 2, 2021 3:10 AM

Top-ranking reply

V_J_R

Level 4

1,580 points

Posted on Mar 2, 2021 3:16 AM

contact previous owner and ask him to remove this phone from devices linked to his apple ID. it will remove info from phone and remove lock if previously activated

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