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Can't Access App Menu on Apple TV

The screen showing all of the rotating photos appears, but we can't access the app menu. Have tried everything, including unplugging the Apple TV and plugging it back in. Any other suggestions?


Posted on Mar 8, 2021 7:51 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 9:09 AM

The remote needs to be linked to the Apple TV, or the Apple TV will ignore any commands from it.

If your Apple TV remote isn’t working - Apple Support

(Don’t skip step 1)

6 replies

Can't Access App Menu on Apple TV

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