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Level 1

8 points

Upgrading to the new Mac OS

Good afternoon,

I'm trying to upgrade and they are asking me to sign in as Admin but I have no clue what the password would be. How do I handle this situation?

Thank you.

MacBook Air 13″, macOS 11.3

Posted on Mar 12, 2021 9:35 AM

Top-ranking reply

Level 10

124,451 points

Posted on Mar 12, 2021 9:53 AM

You are going to need to explain further. What is asking you to sign in as Admin?

Admin would be the Admin name listed as such in System Preferences > Users & Groups.

Your signature lists you as using macOS 11.3 which hasn't been released yet. Are you running a beta?

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